All Posts By jacob

If there is one man whose books I have read, watched his teachings, and listened to over and over, it must be Ravi Zacharias.

He passed on this month, and one lesson I learnt from him is the need to be compassionate and gracious to people even when armed with truth, or even when speaking from a point of power.

Let me share a few quotes from the man who is referred to as the greatest apologist of the 21st Century.

1. We have a right to believe whatever we want, but not everything we believe is right.
2. There is no greater discovery than seeing God as the author of your destiny.
3. What I believe in my heart must make sense in my mind.
4. Yes, if truth is not undergirded by love, it makes the possessor of that truth obnoxious and the truth repulsive.
5. Unless I understand the Cross, I cannot understand why my commitment to what is right must be precedence over what I prefer.
6. I am absolutely convinced that meaninglessness does not come from being weary of pain; meaninglessness comes from being weary of pleasure. And that is why we find ourselves emptied of meaning with our pantries still full.
7. I remember the time an older man asked me when I was young, “Do you know what you are doing now?” I thought it was some kind of trick question.
   Tell me,” I said.
   You are building your memories,” he replied, “so make them good ones.
8. There can be no reproach to pain unless we assume human dignity, there is no reason for restraints on pleasure unless we assume human worth, there is no legitimacy to monotony unless we assume a greater purpose to life, there is no purpose to life unless we assume design, death has no significance unless we seek what is everlasting.
9. With no fact as a referent, what is normative is purely a matter of preference.
10. But life’s joys are only joys if they can be shared.
11. If God is the author of life, there must be a script.
12. For many in our high-paced world, despair is not a moment; it is a way of life.
13. The truth is that whenever a fence is removed, it’s wise to ask why it was put there in the first place.

You can read his Eulogy on RZIM’s website HERE.

Facts tell, but stories sell. There is a story going around that Juja has been named a global cybercrime hotspot by Interpol. The story is not true as confirmed here, but it sells. Looking at it, one can get some very good lessons on how our society perceives cybercrime. I would also want to explore the cost of cybercrime on a society in general, with Nigeria as an example.

Fear

The reaction to the story is weird. Some are afraid and worried about this new form of crime which they do not understand. I understand that for someone who is not very informed or knowledgeable about such matters, the mention of cyber-crime would make one cringe. It is like when walking out in an open and dark place, you are told that there is a sniper with some very good night vision and he is shooting anything he sees for fun. You do not know how to protect yourself.

I understand the concern, and this is good. People need to be continually educated on the cyber-threats that the society is facing so that they can keep themselves safe.

Elite Crime

But for many people, the story of Juja being a cybercrime is something to be happy about. It is a trophy that Juja has earned, and hopefully, the skills will be used against people who are thousands of miles away in developed countries. It is a cool thing to be a cybercriminal because that shows that you have a brain that is still functional, and even above average.

It is considered a game of wits and not a crime. But what is the cost?

Cybercrime didn’t Pay in Nigeria

What is the cost of cybercrime to the innocent bystanders who are neither perpetrators nor the direct victims of the same?

In Nigeria, the so called ‘Yahoo scammers’ have been around for long. They are the people who send you emails claiming to be a rich Arabian Prince with a treasure to share. They scammed the world before the world got to know about it.

In many places, they are celebrated as heroes. People want to be a Yahoo-Yahoo, scam people and make a lot of money. Those who have done it before are not regarded as criminals, but people who know how to survive. It is justified by the fact that it is the poor who are stealing from their colonial masters and other wealthy countries.

But what is the implication to the country in general? These scammers are partly the reason why Nigerians has a bad reputation and the cost for this is high. It is the reason why Nigerians find it hard to get Visas to many countries, why they pay more for those Visas if they get them, and why they are scrutinized more than anybody else.

It is also the reason why many payment companies do not accept cards issued in Nigeria and some International businesses do not want to do business in/with Nigerians. Nigerians are also not allowed to receive money on PayPal, while the extra paperwork required for Nigerians when traveling is just too much.

While very few Nigerians are involved in Cyber crime, all of them pay for it.

‘Normal’ crime costs individuals because they have to build fortresses instead of houses. There many other costs of crime such as the chains on side mirrors, or filling road signage posts with concrete.

For cybercrime, the cost is also there and you may not realize it until it is too late. Nigeria is paying hard.

From my street knowledge of statistics, I can conclude that only 45% of people in Nairobi are wearing masks. Out of that 45% that have masked up, half of them think that the mask is for covering the chin. This leaves us with only 22.5% of people who are taking masks seriously.

On social distancing, I think only 20% are taking it seriously. The rest are socially distanced by circumstances, or are just ignoring the social distancing measures.

Why is this happening? Are these people suicidal or homicidal?

Strangely, the people who are ignoring these directives are no criminals or social outcasts, but your normal good guys who have no criminal intent. We have seen a judge, an MCA, a priest, a pastor, a boda boda rider, a shopkeeper, a celebrity, a food donor and all the titles that we can have. Why are good people acting bad?

There are some explanations for these behaviors. These do not excuse them for ignoring the guidelines, but just an explanation of why people are doing what they are doing. Here are six analogies to explain why.

Mercury in Sugar

In 2018, it was reported that the sugar that was being sold in Kenya was laced with mercury. There was an uproar for a short time and people moved on. Nobody was really panicking that a nation was being poisoned.

Had it been reported that only the sugar that was used in your house had mercury, probably you would be dead by now. Why? Because you are alone. Sometimes, people do not panic over problems that affect everybody.

Conclusion: We are many. I won’t go down alone.

The road accident

If you have ever seen a pedestrian hit by a car, chances are high that you do not cross the highways at undesignated places. This is because the accident proved to you that you can get killed, and pedestrian death is a real to you. Consequently, if you have never seen any pedestrian fatality, you may never feel like crossing the road is dangerous.

Most people in Kenya do not know any person who has contracted Covid-19 and died. It therefore feels like this monster is not real. Most people have never seen an epidemic and that threatens everybody.

Subconscious conclusion: Covid-19 is not real (at least for now).

Earthquake

How many people have died due to earthquake related event in Kenya in the last 50 years? As far as most Kenyans are concerned, zero.

How many people in Kenya build their houses with earthquakes in mind? Very few. In Japan? Almost everybody. This is because fatal earthquakes are common in Japan but rare in Kenya. In the same way, this Covid-19 thing is a foreign thing and no disease has ever killed many people in Kenya within a short time.

Conclusion: All factors held constant; Covid-19 will not kill people.

Out of sight, Out of Mind

Where did Covid-19 start? China. Where has it killed most people? Europe and US.

For most people, China Europe and the US are just places on a map. Having never been there, you can’t really tell the difference between Spain and Mars; they are all places far away. Maybe they do not even exist, maybe.

And so, the pandemic is still somewhere in fairy lands. It is not here. This is why some people question government statistics about the disease, and others suspicious of the cases that have been reported.

Conclusion: This Covid-19 thing is not that serious.

I Can’t get Cancer

Chances are high that you will never get cancer. The feeling is usually that if you are 50, you have managed 50 years cancer free and if you are 20, you are too young to get cancer.

However, we know that people are dying of cancer everyday in Kenya, just that it is not me. The same thing will happen with Corona Virus disease

Conclusion: I won’t die of Covid-19.

Do I have to Exercise Today?

Unless for a few weird people, going to the gym for the fifth time has never been fun. This is especially if you are trying to lose weight.

The problem is no single event at a gym can cut your weight. After 30 minutes on the treadmill or jogging you go back home with your full weight. You have to do it over and over again before you can see some results.

The same case with wearing a mask. It is not rewarding at all. There is no risk in not wearing it for a day, and no visible reward for wearing it.

Conclusion:  One day without a mask won’t kill me.

How do we get People to Wear Masks?

It is hard to convince 50 million to wear masks. It takes time, goodwill, strategic communication and maybe, a few threats. For some people, it needs to be made to look cool. For others, they need to feel the danger of Covid-19. For the wise, a word is enough.

Before I got married, I attended some premarital counselling classes that went on for 12 weeks, having one class per week. One of the classes was on communication, because if you are married you know very well that communication could be a matter of life and death.

In this class, the organizers did well to bring a Professor of linguistics from the University of Nairobi. The key message I can remember from the session is that communication is largely nonverbal.

When I heard the good prof issue that statement, I was astonished. How can you say that most of what I said did not matter as much as other hidden cues that were not verbalized? As a science person, I had a big problem with that statement.

Lessons from Today

Years later, I think I agree.

Covid-19 in Kenya

Communication is turning out to be a nightmare for Covid-19. When Kenya paraded the first people who had recovered from Covid-19, the tables were turned quickly and the prevailing narrative was that the whole thing was fabricated, and that they had never been sick. I do not blame the conspiracist who brought the narrative because they were exploiting communication gaps that showed up when the two recovered people told their stories.

But even with the many media briefings that are going around, miscommunication still exists. This is because people are left to fill many communication gaps that exists, while conspiracy theories keep circulating. It is hard to take control of all the narratives that go out there, unless the government takes this more seriously and dedicates more resources to communication. At the moment, everything that needs to be said out there has already been said, but people are still not wearing masks. This week in Kenya, an army Colonel and a Judge were arrested in a bar drinking, ignoring all the social distancing measures in place. The communication in place has not yet gotten the message home.

W.H.O.

The World Health Organization is also facing a backlash, a lot of which has to do with communication. WHO has issued some conflicting statements about the spread of the virus and care of patients. Understandably, a lot of that is because Covid-19 is a new disease and it is spreading quickly. This means that the best practices keep evolving as more information is acquired. But since the world is hungry for information, whatever information that is given spreads wide, and when it is contrasted later, people feel like they are being taken for a ride.

WHO has not been able to communicate effectively. The organization has not put enough effort in letting people know why directives keep changing. Communication.

Lessons from History

There are two cases of succes and failure that I can mention.

Ignaz Philipp Semmelweis

In the 1840s, Hungurian physician and scientist by the name Ignaz Philipp Semmelweis discovered that hand-washing could drastically reduce the number of women dying after childbirth. This was a radical discovery because the germ theory of disease did not exist then, and therefore no one could understand how washing hands could help (unless of course, if your hands were muddy).

His suggestion received a backlash from the medical community who felt that he was accusing them of being dirty and killing people out of ignorance. His aggressive push for reforms led to a fall out with the medics community, his loss of practicing license, and eventual death when he was sent to an asylum to a mental institution.

A few years later, he was proved right – a little too late. While this guy had a radical reform that could save many lives, he was unable to sell his position to other people in his field.

Andrew Carnegie

Andrew Carnegie was an American industrialist who made one hell of a move. Investing in steel, he went ahead to build a Steel bridge for road and railway on river Mississippi which was much needed for connecting the East of America to the Western Frontier.

At that time, it is said that a quarter of all bridges collapsed, and people were wary of trying to cross river Mississippi. Many had died in the process, and therefore when the bridge was built, it would be hard to sell.

Andrew Carnegie knew what to do. He knew that people believed that an elephant would never walk on any unstable surface (out of natural instincts), and that it was the heaviest animal around. During the opening, Carnegie brought an elephant and it majestically marched through the bridge. People believed in the bridge, and it still stands today.

Conclusion

Communication is hard. If you are to deliver the right message and get people to buy it, it will take more than words.

The world is in a pandemic. The Corona Virus disease is swiftly doing a world tour and everyone is a target. While last December the world was reporting that a ‘strange kind of pneumonia’ was killing people in China, today we know the problem, and worse, we have too much information about the novel corona virus disease.

Familiar Symptoms

It is called Covid-19. The symptoms are familiar; fever, cough, shortness of breath and breathing difficulties. The prevention is easy: wash hands, touch not your face, stay home, sanitize.

And there lies the problem. As soon as people learnt of the symptoms of the disease, everybody realized that they possibly 40% positive. The innocent cough that had been going on for days has become a red alert. We are now very conscious of people who sneeze and we can see when everyone touches their face.

Phantom Covid-19

From many conversations I have had with people, so many people have already self-diagnosed with Covid-19. One wore a mask and would not stop sweating, thus assuming that a Covid-19 fever had set in. Another one went to the hospital for mild chest pain which he had ignored for a long time, and the medics tried to stay far from them. Another one had a headache that would not go away and she almost drafted her will.

Ignorance is bliss, and unfortunately, we are no longer ignorant of Covid-19. The symptoms keep showing up and scaring everybody. This is the phantom corona virus disease. As someone joked, fear of corona virus might kill more people than the disease itself.

It happens that we keep self-diagnosing with Covid-19 because the symptoms are very common. I can remember that at one point last year, I had all the symptoms of Covid-19, including the pneumonia, and was treated for a viral infection. Had it happened today, I would already be in quarantine or hooked up on a ventilator because it would be obvious that I have the disease.

But it was not Covid-19 since it did not exist then, and if you are not aware, I am still alive.

Fear

The endless news cycle about Covid-19, the growing numbers of those who are dead that are updated every minute, and the panic we see around helps make our fear of Covid-19 become a reality. When you expected a gunshot, the sound of someone clapping will startle you. This is why so many people fear that they have the virus and just the government does not know.

I would not want anyone to assume that they do not have the disease while they are not, but that running nose you have is just a common cold. Do not let fear kill you while the virus does not know that you exist. Stay at home, wash hands, do not touch your face, sanitize.